We understand that running an SME has its challenges, IT issues cropping up need not be one of them.

Choose the region’s market leader as your IT partner and you can rest easy that we will be proactively looking after your IT 24 hours a day, 7 days a week resolving data breaches, patch updates and hardware failures. We offer a fully managed service to take the burden off you.

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What can I expect?

Improved Productivity

Workstations 23% faster

Downtime reduced by 80%

Reduced Cost & Risk

Stretch the life of your IT estate by 50%

Up to 71% power saving

Greater Reliability

Automated security and compliance

Maximum uptime

We'll look after your IT so you can focus on business

We're often told by company managers that the relentless tasks required to keep their IT up to date is distracting them from the important tasks in hand to improve and progress their business.

Hand the administration hassle of your systems over to Probrand and we'll proactively take care of it all for you.

What’s covered by our managed IT support?

Server Software Support

Windows server, backup software, exchange server, SQL server, Sharepoint server, terminal services server and Spirit Managed Antivirus.


Workstation hardware & software support, notebook hardware & software support, software includes network, operating system & applications.

Remote Access

Support for remote users, provision of remote access, and solution & managed service.

Server Hardware Support

Standard server support and tape drive support.

Monitoring and Optimisation

Server and desktop.

Mobile Phones

Blackberry Phone, Windows Mobile and iPhone sync support.

Network Equipment Coverage

Router, firewall, wireless access point, switch and UPS.

Network Connectivity ISP

Desktop monitoring internet connections and resolving issues with ISP.

Optional Cloud & Managed Services

Unlock wider support services as you need them. Simply add to your contract as we grow together.

Second to none technical credentials

Microsoft Gold Partner

NetApp Gold Partner

Dell Platinum Partner

HP Silver Partner

VMWare Partner

Citrix Partner

Customer feedback that means business

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“ Fundamentally, with Probrand we have been able to reduce and control our IT overhead more efficiently, eliminate unnecessary downtime, maximise our IT estate and reduce cost of ownership.”

- James Ellis, Financial Director, Aston Manor Brewery

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"We’re a professional company and now we feel backed by a professional IT company."

- Emma White

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Why Probrand

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45+ Certifed Technical Engineers

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Service Excellence

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Top Tier Accreditations

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98% Retention

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1k+ Solutions Annually

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25+ years Expertise

Service Delivery Results


Average Call Waiting Time


Same Day Resolution


Service Desk Tickets Resolved


SLA’s met


Customer Retention


Customer Satisfaction

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Speak to Sector & Technical Experts

 0800 015 7299
 Customer IT Support
 0121 248 7932
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