Award Winning IT Support Services

Probrand has 25 years heritage helping businesses grow by turning the burden of end user and system complaints into productivity

Our award-winning IT support services are tailored to your specific needs and enable businesses and internal IT teams to run, manage and transform operations.

Our services and tools proactively spot and resolve issues before they impact business operations

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A world-class service

IT support for SMEs & Internal IT teams

Fully Managed IT Support for SME's

We understand that with no IT team, IT is a distraction.

Let Probrand be your expert IT team, proactively managing your network, supporting end users and letting you focus on growing the business.

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IT support for IT teams

Probrand can enhance the reach of your team with expertise and capability as needed - whether you have a list of hardware & software that needs supporting or a wish to off load all end user support.

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Why Probrand

45+ Certified Technical Engineers

Service Excellence

Top Tier Accreditations

98% Contract Retention

1k+ Solutions a year on time & budget

25+ years Expertise

Who We've Helped

“ Fundamentally, with Probrand we have been able to reduce and control our IT overhead more efficiently, eliminate unnecessary downtime, maximise our IT estate and reduce cost of ownership.”

- James Ellis, Financial Director, Aston Manor Brewery

"We’re a professional company and now we feel backed by a professional IT company."

- Emma White

“I needed managed IT support that I can trust to look after my team while I am busy working on key long term objectives. Proband has exceeded my expectations at every opportunity and have worked hard to support my staff and allow them to do their jobs without me worrying about IT system failure day by day. Being onboarded during the COVID-19 pandemic was seamless and Probrand laid out an plan that required me to do nothing on my part. From myself, Probrand was the best partner I could have brought in and I strongly endorse them.”

- Luke Howard, IT Consultant, Barry Howard Homes.

10s

Average Call Waiting Time

65.7%

Same Day Resolution

17,358

Service Desk Tickets Resolved a year

99.8%

SLA’s met

98%

Customer Retention

96.2%

Customer Satisfaction

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Local IT Support at your fingertips

Our local team is here to help.

IT Support Birmingham IT Support Manchester

What support is right for me?

Still wondering what IT support you may need? Why not check out our resource page and see if we've answered your question before you've asked it.

IT Support

When you choose 24/7 IT Support from Probrand, you are choosing to partner with a dedicated provider of IT Support packages tailored to your needs. Our friendly IT Support staff and qualified IT engineers bring over 25 proud years of IT problem-solving heritage to each of our success stories. We take the time to understand how technology drives your business, meaning our range of IT Support services become a critical element of running your business day-to-day.

We are here to act as your outsourced IT partner in monitoring, updating, and protecting your hardware and software assets. Let us facilitate and optimise your IT estate, freeing you to focus on core strategy and business operations. Speak to our expert IT Support team today to discover how Probrand can assist you.