Microsoft 365 Business Voice

Combine the power of voice telephony and digital collaboration

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What is Microsoft 365 Business Voice?

Microsoft 365 Business Voice is an add-on to Microsoft 365 plans that integrates voice telephony into your cloud environment. It offers everything that traditional voice telephony offers and more via any device.

This is a useful solution for companies that host their mailboxes in Microsoft 365. It is available as an add-on to a wide variety of Microsoft 365 plans including small business, enterprise, government, education, and frontline users.

Modernise your phone system

Phone systems and Teams are a match made in heaven. Isn’t it time you bought them together?

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Microsoft 365 Business Voice will enable you to:

Replace your existing phone system

Microsoft 365 Business Voice connects to any Teams-certified desktop phone system for a seamless transition from legacy systems.

Communicate with anybody

This IP telephony solution can call anybody via the conventional phone system, even if they don’t have Teams or an internet connection.

Automate call management

Auto-attendant features, extension dialling, IVR, and call waiting make call management a snap.

Integrate with Teams

Microsoft 365 Business Voice integrates with Teams clients on Windows, Mac, iOS, and Android for seamless workflow integration.

See the Microsoft 365 Business Voice Factsheet [PDF] for more information
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The Probrand service

Probrand will set up and configure Microsoft 365 Voice for Business and integrate it with your Teams client software. Our consultants will help you to configure calling policies and routing rules while connecting it with appropriate Teams-certified desktop phone hardware.

Additional Benefits

Shared phone lines let multiple people pick up calls
Receive calls to your business number on any Teams client
Domestic calls are free with a call plan, saving money on calls to your UK branches and customers
Call queues and call routing handle high call volumes with ease
Call policies let you set up and manage calling rules for employees from a central point
International calling plans provide inexpensive global telephony options

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Customer feedback that means business

"We no longer risk losing critical knowledge through staff attrition. Probrand’s expert team both on and off-site provides coverage during sickness and holidays, meaning that The Works is never without the expertise and capability it needs.”

- Geoff Smith, The Works Head of IT
“Probrand has our network security completely covered, and its managed service option means that we don't have to worry about management or configuration.”

- Paul Smith, Sales Sharks Rugby Club
"We’re a professional company and now we feel backed by a professional IT company."

- Emma White