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With decades of award-winning technical experience, Probrand is one of the top Manchester IT support providers. Client satisfaction is at the heart of what we do, which is why we offer fully managed IT services that are tailored to your needs. Thanks to our technical expertise, we proactively react to IT issues before they have the chance to affect your daily operations. Our expansive portfolio includes cyber security, backup and recovery, IT support and much more.
We have a dedicated team of over 45 IT specialists that are both proactive and responsive, providing 24-hour IT support to resolve technical issues before they impact your business. We’ve helped Manchester businesses of all sizes reduce downtime, improve productivity and drive growth, whether they have their own IT infrastructure or are starting fresh. By consistently delivering on our mantra of being proactive, we’ve secured our place as the number-one resource for IT support in Manchester.
Workstations 23% faster
Downtime reduced by 80%
Stretch the life of your IT estate by 50%
Up to 71% power saving
Automated security and compliance
Maximum uptime
We have an IT support service that meets your needs, and for a fixed monthly price. Need an outsourced IT resource to operate on your premises, want a list of software & hardware assets fixed when issues crop up, or fully managed IT support to sort issues proactively? Our IT support services reduce downtime, improve productivity, and reduce everyday IT costs and risk.
Our dedicated helpdesk team work tirelessly to resolve any IT support issues quickly and efficiently, keeping you updated until the problem is resolved.
We detect and quarantine any emerging threats with our 24-hour monitoring services, helping to prevent cyber-attacks.
We protect all the data stored on your devices, meaning we can safely remove sensitive data from your computers or laptops in the event they are stolen.
We can monitor the performance of your ;laptop remotely, ensuring the processor, disk space and memory allocation are all running smoothly.
Our proactive connectivity support means you're able to connect securely from remote locations on all your business devices.
We provide network security features and robust firewall protection as part of our IT support package.
We’ll fully manage your databases for you, including email servers, application servers and telecoms.
By rolling out regular software updates and patches, we keep your business up-to-date and protected from emerging online threats.
You’ll be updated on all detected threats, including the type, origin, time and duration of any cyber-attacks.
Microsoft Gold Partner
NetApp Gold Partner
Dell Platinum Partner
HP Silver Partner
VMWare Partner
Citrix Partner
- Paul Smith, Sales Sharks Rugby Club
- Emma White
- Geoff Smith, The Works Head of IT
When things go wrong, you need someone whose expertise you can rely on. Our fully certified engineers offer peace of mind, allowing you to focus your attention where it needs to be.
All our IT support is delivered to the highest standards. We’re dedicated to getting your business up and running again, no matter how small or large the issue.
We have the proof to back up our claims. We’ve been awarded top industry-recognised accreditations for our first-class services.
Customer satisfaction is what we strive for, and we’re proud to say that our clients support our expertise and are satisfied with their results.
We help customers innovate and solve problems, and we deliver over 1,000 IT solutions’ projects to SMBs and larger enterprises every year.
We’re experts in our field, drawing on our years of industry experience to provide the IT services you need, when you need them.
Average Call Waiting Time
Same Day Resolution
Service Desk Tickets Resolved
SLA’s met
Customer Retention
Customer Satisfaction
0161 951 5743
Sales: 0800 015 7296 | Support: 0121 248 7932
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