• Privacy and Cookies

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We recognise the need for privacy as you visit our site, and are committed to protecting your security and privacy. We intend to use any information learned about you in an ethical manner.

Data Protection

Information supplied to this site will be treated with respect and in accordance with the requirements of all relevant UK Data Protection legislation currently in force.
In particular, users may request a copy of any personal data held by us about them upon written application.Please note we reserve the right to charge the current statutory fee for providing such information. If you believe that any personal information we hold about you is incorrect or incomplete please contact us immediately. Any information found to be incorrect will be corrected promptly.
From time to time we collect or compile personally identifying information which we use for internal purposes and may disseminate to other companies in our group and to group third parties for consumer or business marketing purposes. We do not sell databases, contacts or personal information to third parties.


This website may utilise server-side session technology to track visitors, therefore providing a more secure shopping experience to the user. We may also use cookies to collect this information and track visitors.


Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user's experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

The cookies we use do not identify users personally but they do identify each session (that is, each time you visit the site from a particular device using a particular web browser). Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

The cookies we use do not identify users personally but they do identify each session (that is, each time you visit the site from a particular device using a particular web browser).

Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to: aboutcookies.org.uk We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
  • Analytical /performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

By continuing to use this site, you are accepting our use of targeting cookies that make advertising more relevant to you and your interests, and further help us to improve the site. You can opt out of these cookies by changing your preferences below.

The following table provides information on the cookies we use and why:

Cookie Name Purpose
Probrand probrand-cookiename Probrand cookies are used to improve user experience, such as remembering user preferences. An example would be to remember not to display a website message that the user has indicated they do not want to see again. Probrand cookies are anonymous; they do not store any personal information.
Google Analytics _utma

Google Analytics cookies do not collect personal data about our website visitors.

Google Analytics is used to collect information about how visitors use our website. We use this information to understand how our website is used, and therefore how to improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

WOW Analytics wow.lastVisit

WOW Analytics cookies provides further analytical information about the visitors and usage of our website. The WOW Analytic cookies we are using do not store personal data about our website visitors.


ASP.NET cookies are used to determine whether a user is logged in when they load a web page, and to maintain information specific to each session on a website. The cookies do not contain any personal information.

Content Management (CMS) CMS*

CMS cookies allow for the management of the website’s content by administrators. They contain no information about the website’s visitors.

Twitter twitter_Probrand

Twitter cookies cache the most recent tweets to Twitter, which appear throughout the Probrand website.


We and other companies in our group may send promotional offers and notices by way of email to contacts in our contacts database. It is possible to opt out of these mailings by following the simple instructions provided in the relevant email.

Site and Service Updates

We may at any time contact registered users of this website (via email) to inform them of service issues.

Links to External Sites

We are not responsible for the privacy practices or content of any external websites linked to from this website. We encourage you to be aware of this when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
This privacy statement applies solely to information collected by this website.

Changes to this policy

We reserve the right to make changes to this policy at any time.
If we make changes, we will post an updated version of this policy on our website.
If at any point we decide to use personally identifiable information in a manner different from the privacy policy in force at the time the information was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner.

Further Information

If you would like any further information on this policy or if you have a complaint concerning our practices with regard to this policy, please contact us.

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