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IT Support > Fully Managed IT Support

We’ll look after your IT so you can focus on business

Hand the administration hassle of your systems over to Probrand and for one simple monthly payment we’ll provide a fully managed service that takes a proactive approach to maintaining and optimising your IT, and takes ownership of administering your systems effectively.

Operating without an internal IT department can cause frustration, leading to business processes slowing down, servers running inefficiently and lots of costly downtime should any part of your infrastructure fail.  By handing the administration hassle of your IT over to Probrand, we’ll be proactive in making your systems run smoothly so you can get on with running your business.

Proactive support that maintains and optimises your IT

For one simple monthly payment, we’ll manage any area of your IT system that you need support with, using detection software to discover and resolve IT issues before they cause a problem for your business – usually automated and often without you needing to know and best practice processes like backup are automated.

      This approach means you’ll:

  • Save money by reducing system downtime
  • Increase the lifetime of your IT equipment
  • Improve end user productivity


Free IT Support for 1 month*

 Security code

0161 951 5743

*You will receive one month's free IT support in addition to the purchase of a minimum of a 12 month support contract. 1st month only.

What’s covered by our managed IT support

Server software support


Windows server, backup software, exchange server, SQL server, Sharepoint server, terminal services server and Spirit Managed Antivirus.

Server hardware support

Standard server support and tape drive support.

Network equipment coverage


Router, firewall, wireless access point, switch and UPS.



Workstation hardware & software support, notebook hardware & software support, software includes network, operating system and applications.


Monitoring and optimisation


Server and desktop.

Network connectivity ISP support

Desktop monitoring internet connections and resolving issues with ISP.

Remote access


Support for remote users, provision of remote access, and solution & managed service

Mobile phones


Blackberry Phone, Windows Mobile and iPhone sync support.

Why fully managed IT support makes sense

One simple and flexible contract will deliver better IT performance, more productive staff and a better business without the hassle and costs of downtime:




Workstations 23% faster

Optimised PCs mean increased productivity and users can spend their time working on more strategic tasks.

Downtime reduced by 80%


Run your business more efficiently and increase customer confidence by never being offline

Stretch the life of your IT estate by 50%


Reduce the need for buying expensive replacement equipment regularly.

Up to 71% power saving


Save on energy bills, increase the life cycle of your IT system and have less of a CO2 footprint.

Automated security and compliance

Stay protected from viruses, get daily security updates automatically and regular analysis of your user activity.

Maximum uptime

24/7 monitoring and automatic patch updates protect you from hardware failures and provide early detection of IT issues.

View our Case Study

See Aston Manor Brewery's IT Support case study

Find out More

Compare Our IT Support Services

Or call 0800 262 629 to discuss your requirements in detail

Compare Now

View our Guide

The Ultimate IT Managers Guide to IT Infrastructure

Read More


Our Accreditations

Birmingham Business Charter HM Government G-Cloud SonicWall Deloitte Tech Fast 50 Deloitte Tech Fast 500 Made in the Midlands


Why choose Probrand?

With a controlled, low risk action plan that we can provide, you will enjoy minimal business disruption with the support of a dedicated technical team. We have decades of hands-on infrastructure experience as an outsourced IT department for many types of business, so you can trust us to provide technical service excellence.