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Pro-active IT Support comparison matrix

Choose the right pro-active IT support for you. We operate out of Birmingham and Manchester.

Each approach provides varying levels of IT support price matched to your needs based on Service Level Agreements and objectives.

  Software and Hardware Support Fully Managed Support
Low initial cost    
Fixed & Predictable Cost    
Guaranteed Response 8 hour    
Guaranteed Response 4 hour    
Guaranteed Response 2 hour    
Flexible    
On & Off-Site Support    
Technical Advisory Service    
Dedicated Account Management    
Value for Money    
Unlimited Support    
Optional 24/7 Cover    
Loan Equipment    
Favourable Payment Terms    
Asset Tagging & Management    
24/7 365 Monitoring    
Back-up Monitoring    
Preventive Maintenance    
6 Weekly Optimisation    
SMART Defrag    
Automated Patch Management    
Reduced Total Cost of Ownership    
Improved Return on Investment    
Exchange Monitoring    
Monthly Management Reports    
Bandwidth Usage Tracking    
Licence Compliance Tracking    
System Audits    
Seamless Remote Management    
Audited Remote Control    
Power Management Optimisation    
Application Deployment    
Back-up & Disaster Recovery    
Upgrade for Life Membership Program    
Over 100 Years best Practices Experience    
User Screen Monitoring    

= included

Free IT Support for 1 month*

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0800 262 629

*You will receive one month's free IT support in addition to the purchase of a minimum of a 12 month support contract. 1st month only.

Fully managed IT Support

A pro-active IT support approach that maintains and optimises IT and takes ownership of administering your systems

Software and Hardware IT Support

Let Probrand get you back to business within a guaranteed timeframe when you have an IT issue.