Guides

In this exceedingly digital world, back-of-house workers have become more vital than ever. It's therefore essential that the tools for back-of-house workers are fit for the task and are provided with robust, functional, devices that connect them to work applications, processes and to people throughout the business.

With ransomware attacks and data breaches on the rise, customers are understandably anxious to ensure that vendors and service providers are handling their data properly. Getting a cybersecurity certification for your business is a good way to stand out from the pack and show potential customers and business partners that you've done your security homework. But which should you get?

Taking time to plan something properly up front can save untold costs later, and this is especially true for IT services. IT service management (ITSM) is a discipline for planning your IT service portfolio up front now so that you can deliver it expertly in the future.

So you've organised your disaster recovery plan and you've build a solid backup service in the cloud. That means you're fully protected against ransomware, right? We're sorry to have to tell you this, but no.

Businesses have been slow to create a cybersecurity culture that empowers employees to become protectors, rather than victims. This is where HR professionals are ideally placed to work alongside IT to drive better cybersecurity across the organisation.

So, you've gone as far as you can go in your current IT job. The tasks aren't demanding, there's no immediate promotion opportunity, and your bosses won't give you a raise. You're determined to find a position with another employer, which means revising your CV. Where do you start? Here are some handy tips to writing a professional IT CV that will stand out from the rest.

Cyber security awareness training is an important tactic to defend your business from a variety of security risks, and the consequences.

How much does the business trust your IT department? When answering, think about how often you're invited to business meetings where IT should play a part, or how receptive business managers are to your proposals. Do employees always turn to your support desk with issues or try to fix them on their own? Do they call you with requests for new services or is shadow IT proliferating in your company?

Disaster recovery is one of those tasks that people often leave until tomorrow. Unfortunately, tomorrow turns into next week, or next year. If fire, flood, or ransomware come first, you'll wish you'd have addressed this critical task sooner. Here's how to create a killer disaster recovery plan that will help give you peace of mind.

The problem with passwords is that people choose easy ones to guess. Every year, someone releases a report about the most frequent ones. Last year, it was password manager company NordPass's turn.

The pandemic has changed lots of things in the workplace, but one of the most critical has been communication. You can't holler questions across the office anymore, or pick up the office phone to answer a customer call. How can businesses solve this basic communication problem with everyone working from home?

2020 has been a tough year for companies in the UK. With economic conditions uncertain and many businesses reeling from the pandemic, IT departments might find themselves having to do more with less - or at least with the same budget as last year. How can you make your IT budget go further? Here are some tips.

Technology is difficult to manage and it's getting harder. As resource-constrained companies grapple with more sophisticated IT options and security threats, they naturally consider managed IT services as an option. These services offload big chunks of the IT workload to a professional service provider, freeing up the business to concentrate on making money.

When you're buying a server, the CPU is the most significant component on your spec sheet. Choosing one has become more difficult these days thanks to the increase in server cores.

Technology projects like these become so large, complex, and poorly managed that nothing can save them

Whether you're planning for retirement or something more immediate like a house renovation, a little extra in the bank never goes amiss